I set a data limit on my account to soft lock once the data or call threshold has been reached, for the month. This was the case on the 30 November 2013. On the 1 Dec 2013 I phoned the vodacom call centre informing them to remove the soft lock and increase my threshold, they informed me that this ...
I was contacted by the call centre in September 2013. After some correspondence an agreement was agreed to at the beginning of November 2013. A quote was sent and it was noted on email that certain items were not included. It was commented that they did not need to be included as they were of no ...
When I got home after work I phone my fianc? wanting to inform him that I arrived safely for we live on a farm, only then I learned that my line has been suspended. I then immediately phoned vodacom customar care to find out what the problem was for I know I did make my payment already that ...
I noticed that my credit would run out without me using the cellphone. On checking my account I discovered I was being charged for "content services". When I called Vodacom to explain, they said I subscribed to integrat and cell spice at R7.00 and R6.00 per day. I have never subscribed to ...
I just recently moved from port elizabeth to jhb, how on earth is it possible that I had better data coverage in pe than here in jhb, every evening my data slows down and connecting online or using apps like wechat, bbm, whatsapp becomes so slow that I constantly get a failed message, what on earth ...
Send phone in for keypad repairs, they told me i Must Send the battery in with the phone i said no the last Time the battery got replaced and i do not what to send the battery in vodacom keywest said no you must send it in, I said to them no the battery is going to get replaced or it would go ...