My cellphones and 3G is with Vodacom. Just lately everytime I send them an email requesting information / confirmation of a received email/sms. They then send an email advising that before a consultant can attend to my query they require the following information: 1) ID Number 2) Name of bank and ...
I HAVE PAID MY ACCOUNT WITH VODACOM BUT MY LINE AND MY HUSBANDS LINE (IT BEING ON SAME CONTRACT) WAS SUSPENDED. PHONED AT 8 WHEN THEY OPENED TOLD ME THE PROOF OF PAYMENT IS STILL AT ADMIN AND IT WOULD TAKE AN HOUR FOR THEM TO RECEIVE AND AN ADDITIONAL HOUR FOR THEM TO UNBLOCK THE LINE. I PHONED ...
Good Day to whomever is actually willing to assist me. In short: I have been charged incorrectly for out-of-bundle data for the month of October 2013. I have sent all required documentation on several occasions, as requested and no one wishes to contact me and resolve my query. I have cooperated ...
My Cell phone (S4) got on Sunday the 1/12/2013 after reporting it and blocking the device I put down a claim for my phone. The next day my insurance tells me that they refuse to replace/ pay out the phone due to the fact that my Sim card was not in the phone at the time of loss due to the fact that ...
I wrote a complaint of Vodacom's utter incompetence on the 28th October labelled 'Vodacoms absolutely shocking service'. Since then I have another 3 incidents with the same problem. It seems that these guys are trying hard to make the Brian Boswell circus look like a class act compared to the ...
Hi I went into the 4U store at Westgate to take advantage of an offer in the 4U specials magazine on the front page edition 8:7 November to 8 December 2013 which was for an S4Mini for R239 PM with a big red bubble attached saying 2X SAMSUNG FLIP COVERS! I thought great that means that I do not have ...