I got my new Blackberry Z10 in July 2013. I then started having some problems with my phone dew to the fact that it switches off and on by itself and I have to put my pin in again. I use my phone for work and this got me in a lot of trouble! In November I send my phone in for repairs and they send ...
I CALLED IN WITH A QUERY AND I WAS SENT FROM PILLAR TO POST. THE CONSULTANTS WERE VERY UNFRIENDLY. MY ACCOUNT WAS SUPPOSED TO BE REVIEWED AND I WAS TOLD THAT I WILL GET A REPLY WIYH IN 24 HOURS.vodacom is the pits ...
Good Day I have requested one of my contract to be cancelled and as per one of the vodacom customer agent, I wont be able to cancel my contract though I have paid up all my 24 month which is not fair. I have not used any of the inclusive bundles this month. Please check. though that your rules. But ...
On 8 November 2013 I went to the Vodacom shop in Carnival Mall. I applied for a laptop deal. The deal was approved and I was advised that the machine would need to be ordered and would take a week or perhaps two. It is now nearly a month later and I have not had any feedback from the Vodashop. I ...
We went into the Vodacom 4U shop to migrate our numerous lines from a personal account to a business one. After spending 3 hours with the consultant we felt confident that all had been done. This was mid-October and we are still waiting! The management do not return calls, they do not respond to ...
So, after my Tablet broke on the 26th of November and I wrote my complaint about Vodacom it seems that people are just trying to make you happy via email and telephone. But once you have to go in store you get treated rudely. The consultant actually told me that with the products Vodacom get it is ...