Dear Vodacom, I wanted to cancel my Vodacom contract two months prematurely because I found a better deal, even while considering the premature penalty that is to be paid. I phoned their cancellations department, to get a quote, in the beginning of November 2013. They indicated that I will loose ...
For the last two and a half years I have been paying my Vodacom account 15 days in arrears because I refuse and cant afford to pay my account double in one month to change the pay date. Anyway thus for the last two and a half years I make an arrangement to pay and then pay the account, no problems. ...
"Mini Statement" all of a sudden doesn't exist anymore??!! Vodacom still states on various websites that a mini statement indicating your last 10 dialled numbers will be available free of charge online, but we have had no access to that for more than 7 days now! Perhaps due to the fact ...
I was on the phone with a friend and then my phone was freaking out and the touchscreen called 082155 the vodacom data support from my history and then without noticing that number was on hold, next thing I heard this man introduce himself as Samuel and I said sorry didn't mean to call him, then he ...
I took a contract with vodacom which i was suppose to pay an amount of 359rands a month and i specifically refused a better package which was going for 420rands for the reason that i did not want to pay more than 400rands a month but to my surprise the first bill was 2045rands and i went to them ...
After my last email dated 26/11/13, I received an email from Lindiwe of Vodacom dated Friday 29/11/13 stating that Nokia has agreed to exchange my faulty phone with a new one and that she is just awaiting the account details of the Vodacom 4 U store where I did my upgrade for credit purposes and ...