I checked my account and discovered that I have been billed for content which I know nothing about. I complained and was informed that it is cellspice. I have never authorised this sub, and do not understand why the cellphone service providers allow this, unless they get the back handers from these ...
I am so sick sick sick sick and tired of having no network or edge.! I pay for 3g don't I? I live in jhb, there is absolutely no excuse for having such poor signal. I have complained before and this time i am done! Good bye vodacom! I am going to port all 3 my contracts! It took my 12minutes and ...
Service Nos S3-T9L2W-WMJ2I and S3-T9M2O-O6NY9 refer. I was phoned by Elite Mobile and talked into upgrading my phone at the end of my contract. I didn't like the phone I received and returned it after 5 days, Elite Mobile requested a reversal on 26th November, and another one some days later. I am ...
I have liaised with Vodacom Customer Care about the poor cellphone reception in our area (Fernwood Estate) and their response was initially that a new tower in Asla Park was to be commissioned the following week. That was a few months ago and still nothing. Cannot use 3g on computers or smartphone. ...
I have been with Vodacom for 2 years and just upgraded my contract. With the upgrade I got a new phone and being a Samsung fan, I opted for the new Samsung Fame. The first phone I got broke after a few days which I returned to Vodacom within the 8 days out of box warranty period. They then sent it ...
My cellphone fell. I took it to the Eastgate office tower to see what can be done. I pay for insurance and for the cellphone every month and am a good client and apparently my claim was rejected. I have insurance of up to more than R10, 000 and still Cellsure are giving me problems. Their reason ...