I lost my phone on Friday and blocked my phone and reported it to the saps as instructed by cellsure as im working Mondays to Saturdays it is difficult for me to get my things done as we r very busy I asked my wife to phone Vodacom and find out were I can go to replace my phone she phone Vodacom 4 ...
I was due for upgrade on my contract 18th December 2013, I went to the Vodacom store in Canal Walk, I stood in the Q for about 15 Minutes which I could understand as the store was busy. When my turn came I walk to the counter the Sales consultant "Rosemary" did not even greet.. just ...
Good day I purchased a mymeg 500 data bundle from Vodacom on 16 December 2013 with the assistance of a customer care consultant. After ending the call I did a balance check by dialing *111#, which showed a 0Mb balance. The customer care consultant phoned me back to check on the purchase. I informed ...
I have sent my complaint on 10 Dec 2013 after which I was informed that the matter will be investigated. On 16 Dec 2013 I receive a response saying according to the Vodacom Sales team this matter is resolved. I have not received any contact from Vodacom in this regard and I still have not been ...
After callling several times a day and never having the phone picked up on the other side, I finally got through to Vodacom Tyger Valley today. But my relieve was shortlived because the lady on the other side was snooty and slammed the phone down in my ear. Upon calling back, someone else picked ...
13 dec, I get my new phone as part of an upgrade, 14 dec, I get a micro sim for my new phone, 16 dec (today)' the touch screen on my new cell stops working. I call 111 so that they can possibly reactivate my old sim so I can use it on my old cell (as all I have now is a Micro sim that works but no ...