Still waiting for the BROKEN, brand new cell phone to be collected so that my contract can be cancelled. Logged the broken cell phone on 19 November already. Collection request was logged on 5 December - nobody has come to collect yet. Need this resolved urgently. ...
01 September 2013, i visited clearwater to upgrade to Sumsung S4 not knowing that it will be a start of my frustration. within a week i experienced a network problem with the phone. took it back to a technician at vodacom clearwater. he perfromed something to it and he said it is all fine he ...
I purchased a data bundle on promotion via the vodacom account website. The money has been taken off my account but the data is not reflecting on my account. Repeated phone calls to customer centre has not resolved the issue. I have spoken to call centre agents and supivisiors and have escalated ...
I upgraded one of my contracts, due to poor delivery I had to cancel, confirmed twice with cancellation department it was done; now I get a bill for the full upgrade with no unit in my possession and I am told the debit order is still going off with no refund... Is this legal? ...
My husband and I upgraded our Vodacom contracts on Saturday, 14 December at the Vodashop in the Kolonnade Centre. We would really like to commend Gregory for his excellent service. He was very informative, patient and helpful. Not once did we feel rushed or a burder. Well done Gregory! We applaud ...
Phoned 111, clearwater vodacom no one can tell me anything about the trade ins. E mailed customer Service eventually told to phone Vodaworld. The lady at Vodaworld tells me to come in so the can see my phone. Went to Vodaworld Midrand yesterday 19.12.2013 to do a trade in on my Samsung S3. When i ...