I am with the family at the ATKV Eiland Spa on holiday but I still have to respond on work emails. To my frustration here is no 3G coverage and the edge network is very very slow. I am struggling to download some emails because of timeouts or communication drops. If possible please try to optimize ...
ON THE 8TH and 9TH OF JULY 2013, I initiated a call to Vodacom to try and change my current contract package to a different package called smart s. only to realize that some months down the line i was being charged a "CONTENT SERVICE FEE" Which was not and never subscribed to. Apparent I ...
On December 6 I called into purchase a once -off My Meg bundle. Having efffected this purchase several times in the previous months, I was well aware that there was no obligation on me to enter a month to month contract but that this could be a once off. The first consultant I spoke to had no clue ...
I purchased a ZTE MF 253 3G modem with a prepaid 10G package online a week ago. Got delivered with no problems by I could not activate the 3G reception and contacted the call-centre who informed me that the SIM card has to be activated and it could only be done during office hours. I spoke to ...
When you complain about something on the website it doesn't work! You type your complaint on the website but it never goes through the system. ...
I am absolutely appalled by the disgusting service I received at both the Vodacom4U and Vodacom3G stores in Cavendish. I was refused a contract due to a problem that Vodacom made to my account then was sent around to different banks to sort out THEIR problem, only to find out that due to another ...