I am really off with the service blackberry and Vodacom Repairs is providing. I have upgrade a blackberry Q10 in October 2013 I chose this phone because blackberry is a leading mobile company but I must tell u that the services are very poor. Only used the phone for 2 months and the keypad start ...
During the month of August 2013 I upgraded my cell phone contract with vodacom at their west gate branch. I was using a blackberry torch before and switched to the samsung galaxy s4. I was assisted by a lady called Kyla. When I got a statement for the months of September and October I was billed ...
I have spoken to Verda from the Vodacom call centre to reinstate my service after paying the amount. She advised that I am still liable for another R264.00 but last week another consultant advised me that my total amount that I need to pay is R221.05 plus R263.49 which adds up to R484.54 for my ...
My wife and I recently completed our upgrades and had so many unnecessary issues since. When we completed the upgrade telephonically, we each qualified for a promotional 1 Gig data per month for 24 months. We received our first allocation in January 2014. Due to past experiences, I pre-empted ...
I took out a contract a BBZ10 in july 2013 which I paid R196.23 extra for the handset, but now the value of it has depreciated a lot and I am still paying. I wanted to know if vodacom could not revise the contract, seeing that everyone taking out a contract now is not paying for the handset. They ...
Surely I cannot be the only person who objects to being billed an extra R100-00 for being a day late with my payment? Due to unforeseen circumstances my debit order was not met on 26th of the month... on 27th I did an eft for the full amount outstanding and yet I still get sms' stating that my ...