I upgraded my phone and required a sim swap as my new phone takes a micro sim. The old sim has been deactivated but the new sim is not active yet. This is not acceptable. I require immediate resolution to this problem. ...
Having read several complaints on HelloPeter from people who used Vodacom's night owl data only to find their normal data was used up, I was sceptical to use Vodacom data at night. But I decided to give Vodacom the benefit of the doubt. On 20th Dec I accessed the internet early hours of the ...
Why do I have to pay for calls to customer services, especially when I get put on hold for more than 10 min.? I feel like it's a ploy to get me to hang up! No service and I still have to pay. ...
Kindly provide me with your MD's contact details. It's clear that your not willing to assis. My previous complaint still not answered. There's no integrity in you billing facility My bill is currently sitting on R1200 I need an explanation how this is possible. Please don't tel me it's automatic ...
Was in hospital in South Africa in October. Using phone to browse Internet for 6 days (roaming). Got a bill of 29000 rand. MTN and Cell C charged me around R2 per mb. Vodacom charged R 124 per mb. No warning on their astronomical charges. It's daylight. Tried talking to them but they insist l ...
At the mentioned time it was necessary for me to block a SIM card, for a reason I will withhold, that I have on a contract. When I called Vodacom a lady (Identity unknown) asked me for personal information that would be used to identify me. After the identification process was complete the number ...