I am disgusted by the service just given to me by Dinesh at Vodacom Gateway. He is arrogant and rude. I am trying to get hold of the repair centre who is not answering their phone he cannot give me an alternative number to get hold of them or try in anyway to assist. However he proudly tells me is ...
After the umpteenth time of trying to activate the phone that was couriered to me, I am told I cannot port my existing back from cell c. Giving me the number of a closed QA department to review the telephonic contract does not cut it I am livid, your network may be better, but I have to jump ...
I got a response about a complaint i had about my phone and still dont feel like the matter was resolved.i still don't understand why I should take up this problem with the manufacturer Sony. Vodacom got the phone at sony, and i got it at vodacom. So Vodacom should take this up with Sony, as it was ...
I have been trying to upgrade my contract and phone since April 2013. The Vodacom web site goes round in circles and nothing works. I have left contact details on the web site, I have dialled every possible number but am getting nowehere. I KNOW what I want to do but cant find anyone at Vodacom who ...
Hi I migrated from the Smart S to the Topup 315s, it was processed successfully this morning, I am happy with it. I went on Vodacom's website and bought a recurring data bundle R59 for 250MB. It said it was purchased successfully, but it has not been made active. Also, the screen said that the cost ...
On the 14th of November I took my 8 day old Blackberry z10 in for repairs. i still don't have it back. The last sms says that it will be taken to the collection point but never received a sms to say i can collect it and that it is fixed. This is the 2nd z10 that Vodacom has provided me with - ...