I have a data contact with Vodacom whereby I received 3Gig of data any time and further 3Gig night own. From October 2013 to date, I noticed that I was been charged for data that i didn't use or shouldn't charged for. On the 19th December 2013 (Ref S3T9Z4KKMPMD) I called Vodacom to query the above ...
I opened my account on 21 Septermber 2013. The male who served me asked me what kind of account I preferred and I picked a top up (2phones - 1 account) for me and my son. Within a week I had problems with my blackberry demanding a password and not connecting to the web, I went back to my service ...
After several reports re 'no service' and many reference numbers later - still 'NO SERVICE' - Thank you VODACOM for still 'no service' through the Christmas period leaving me unable to communicate with my loved ones!! The signal in the Kyalami Beaulieu area is a non event and we would appreciate a ...
I phoned Vodacom Customer Care to ask for Expiry Date for my contract, but the agent told me the system says I failed to answer 5 security questions. She told me that I should go to the nearest branch with my ID for verification. However, I asked the agent to provide me with the question that i did ...
On 19 December 2013 I made an online order of 2 Blackberry phones, I spoke to Dipuo. My contact details including my cell number were taken by Dipuo during the conversation so that the courier company will call me when they deliver the phones. On 27 December 2013 I called 0821945 to track my order, ...
Have now booked in my phone again as I was told by ARC, Divan. I did that and received a new ref nr, once again. Ref: 9448641 Received sms: estimate of R618.97 has been generated on job 9448641 that I must phone Vodacom Bayside, which I did. The guy told me the manager will phone me bqck in half an ...