After being a loyal Vodacom customer for 7 years I leave the country for 6 months only to be told on my return that my number had been given to someone else. The reason being that my number had been inactive for 90 days. Fair and fine but if a customer has been with you for SEVEN years the least ...
In March 2013 I received the worst service from Vodacom and wanted to cancel my contract! They said I will have to pay a premature cancellation fee to be able to stop my contract. They sent me a premature cancellation quotation of more than R26000... I'm on the most expensive contract and really ...
I took out your Smart S contract the 24th, got the phone lighting fast on the 27th, I thought this relationship would start out great. Too bad I still haven't been able to enjoy this phone. When I phoned, I was told my phone would be active the evening of the 27th, which didn't happen. When I went ...
I took out a contract with an lg optimus g pro in the beginning of November. the phone just stopped getting signal and took it in. after 3 weeks i get an exchanged refurb unit and it is doing the same thing. there is a general fault on these devices. i want this contract cancelled as you have ...
Its been 6 months since my "incident"... My phone was not charging, I took my phone in to Vodacom and they came back to me saying it had " water damage", I needed to pay R1881 for repairs, as water damage is not covered in the guarantee. I then took my phone to a independent ...
They made us sign a phone contract for the phone which was out of stock but promisedd us dat it will be delivered by 2pm. We went there by 3pm the phone was not there and they made us wait like foool withoit attending to us, Mohamed I believe he is the manage refuse to take responsibility dat they ...