I called Vodacom to request an invoice and the Agent put me on hold for more than 40 minutes. I requested him to transfer me to his supervisor so that i can lodge a complaint and he hang up on me. ...
Me and my hubby went to upgrade our laptop package. Wen we got there we asked the person helping us if there is going to be any hidden costs to the upgrade. He said no. When we started the upgrade we asked alot of questions to make sure we get what we are looking for. Somewere in die middel of ...
Vodacom allows you to upgrade on 22 months but they don't tell you that your 24 month contract still exist till the 24 months is over, that means with every upgrade on 22 months you "own" them 2 months if you upgrade 3 you "own" the 6 months that means your contact won't end 24 ...
I booked in my phone on the 24th of December 2013 for repairs, I still haven't received the phone back from Vodacom repair center. I received an sms on the 28th of January 2014 that the phone has been repaired at the Sandton repair center, and till date it hasn't been delivered to Vodacom outlet ...
I called to request a cancellation quote and the lady just said she will lose her job if she gives me info so before i could ask her to call my husband she cut the call on me ...
I Had a issue with my S4 in November where the phone was giving me issues with getting very hot and battery not lasting. I took the phone into Vodacom Repair Fourways Centre in November 2013 where they replaced the motherboard and battery on the phone. I got the phone back and after a few days ...