I have been trying for the last month to get hold of your legal department to resolve a matter with your company to no avail. Please could someone from Vodacom Legal get in touch with me? ...
My father C van Rooyen is a farmer in the Swartwater area in Limpopo province. Since 3/01/2014 there is no Vodacom signal in the area. His number is 0826918323. I phoned the call centre who told me that he must phone them himself to report the problem. He has no signal! He must also give 3 other ...
I have a bb 9810 torch. Went to your Old Fort Road branch on Tuesday (07/01/2014) for a software upgrade. I was greeted by Tracey Govender who did not fully explain the process involved in the upgrade. Nonetheless, I was charged R150-00 (& I am your client) to backup my data. Went back around ...
On the 30th December 2013 I purchased the Lenovo tablet on the 500mymeg data plan. I received my pro rata data for the month of December, but I have not received any data since then. I was away on holiday and had to purchase extra data for R99 just to use my tablet. I phoned 4 times and even ...
I called vodacom contract call center to cancel my top up contract and take my nr to pre paid. i was told that my contract will cancel on 31/12/2013 and i should swich off my fone and swich it back on on 01/01/2014 and that nr will be on pre paid. I specifically asked if i will keep teh airtime ...
I purchased 2 GB of data per Month for 12 months. On the first month 24th December 2013 you Credited my account with 1.61 GB of date. Why??? Is it part of the Vodacom Culture to keep doing this to your Clients??? ...