AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Not receiving my data bundle | #303626

Vodacom
Not receiving my data bundle

On the 30th December 2013 I purchased the Lenovo tablet on the 500mymeg data plan. I received my pro rata data for the month of December, but I have not received any data since then. I was away on holiday and had to purchase extra data for R99 just to use my tablet. I phoned 4 times and even received a reference number (SR-04RI-IAURB) with the promise that I would be contacted in 24 hours. It is now 4 days. It seems that no one can help me at the call centre, and I need to have my data.

Date:

Company: Vodacom

Country: South Africa   City: Walmer Park

Category: Telecommunications

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