Upgrade through call centre and asked for the latest Samsung S4. Got the phone and asked for assistance to activate Lte. All done but no Lte. Its a month later and went to Vodacom shop where I find out its a 3 g phone not Lte. Phoned Call centre and no help with this query. Just say not our ...
An account under my name was opened on 23/12/13. The call center requested an affidavit with my id which was faxed on 6/1/14.I received an sms that i will be contacted in 1 working day. I have not been contacted. I called Vodacom today but was told that if i cannot give them my id they cannot help ...
For 2 years I logged complaints to Vodacom about a data account charge dispute on 2 Vodaphones, but was informed that there was "no error on billing and also due to your husband being unavailable to receive feedback"!!! He is the main account holder so do they not have his cell phone ...
Yesterday morning I wanted to buy data bundles from the Vodafone shop on the top level of Cape Gate center. When i walked in, three consultants were assisting customers at their desks, no one was by the pay-point and four people were waiting in line in front of me. After standing for a while I ...
I applied for a new contract from the store and asked for my existing number to be ported, the agent told m that that can only be done after the contract was activated. Once the contract was activated, he told me that it had to be done before it had been activated and as a result I lost my number ...
On the 14th of November 2013 I applied for an upgrade on my Vodacom contract, everything went smoothly until the courier arrived at my office and I was not available, the phone iPhone 5S was returned to Vodacom warehouse Great Stuff. So here's the deal I just need the phone returned seeing that ...