My 3 year contract ended today 17thj jan. It has been cancelled but you have still billed me till the end of the month. I did not contract with you till end of Jan, my contract ended on the 17th so how Ican I be liable for a full months subscription until the end of the month.? When I first took ...
I upgraded on 31 December 2012 from a Blackberry to a Samsung Galaxy. I asked the consultant that my sms bundle be deactivated. On the same day, my new simcard for the Samsung Galaxy was activated and my Blackberry no longer worked as the simcard was deactivated. A few days later, I realized that ...
The arrogant attitude of the staff of Vodacom is unbelievable. They are not willing to accept responsibilty of their errors and ignore any requests for help ...
I have a mygig2 contract, which is supposed to give me 2 gig of data usage per month, but when I view my statement it says that I have 1.5 gig of usage and 1.5 which I can use after midnight. When I took out this contract, I was not informed about this. I have contacted Vodacom but they cannot give ...
The mannerism in which I've been treated by Vodacom Repairs Century City & Vodasure is appalling. In 2010 I upgraded to BB 9700 & took out comprehensive insurance with Vodasure at R119.00 pm & covered between R5001-R7000 which is a complete rip off. Dec 2012 after my phone crashed I had ...
Reported to Vodacom call centre that I'm experiencing really slow internet speeds and timed out messages. The reason for this is that I'm experiencing slow pings, between the range of 250ms-800ms, Download speeds of 1mbps and upload at 0.16mbps. Two technicians was already at my home, Dec and in ...