I upgraded up contract on the 31/07/2012 and thereafter i have been billed incorrectly whereby the BIS was to be free as part of the contract but they billed, since 10/092012 i have been going back and forth with Hellen and Andrew and no one responses to my emails. When i got a response it was ...
On the week of the 18 Dec 12 I took in my phone for repairs at Customer Care at Vodaworld. I was told that I would recieve my phone in 2-4 hours. I did not remove my memory card from the handset, 3 weeks later I went to Vodaworld to check for the phone without any notification from Vodacom. I asked ...
Hi. I have made numerous request to Vodacom for assistance regarding blocking numbers from calling/texting me. I have an iphone so I cannot do it on my handset. You dont respond to my facebook msgs or tweets, so I phoned into customer care yesterday - 4 times. the first time I got cut off, the 2nd ...
I am a very dissatisfied Vodacom Customer in the sense that not only myself but many other Vodacom customers have no reception or very low reception signals. I approuched Vodacom about our problem and was given a referance numbar A1-NQ70-EF3TD, for feed back I was surprised and astonish to hear ...
I've tried to have the credit limit extended on my phone and have waiting over 24hours for a consultant to contact me back to activate this. I eventually called the call centre the next day and was transferred to 18 different consultants all claiming they can't assist me. The phone was cut off ...
I have had cell nr 0721820256 withn Vodacom since 2004! For the past year I have been receiving communication and phone calls directly from Vodacom asking to speak to a Mr Mduduzi. I keep on explaining this is a concern to me because this has been my number for many years. a few minutes ago, one of ...