I logged a request through [Email Removed] After submitting the information for authentication purposes I have yet to here from Vodacom even after the response e-mail stating that a representative will be in contact.. The ref # is 0013Ba8DXJB57FEG. No response have been received and the call was ...
I recently moved to Somerset West and was delighted to find great 3G connectivity with my Vodacom 3G modem after not being able to use the service at a satisfactory level in Stellenbosch for almost a year. Unfortunately after living in my new place for? 3 weeks, the connection just disappeared. I ...
I log a complain with Helo Peter on the 21/12/2012 about Vodacom that give me a faulty Blackberry and I return it within 7 days. As per e-mail received from Helo Peter on the 21/12/2012 - Vodacom acknowledges receipt of my complain and a consultant will make contact with me in due course. How long ...
I am disgusted with the service that I have received since my phone was on Tuesday. It took me 4 attempts to get my phone disconnected after being on hold for over 40 mins in total and being cut off several times. Eventually one of your staff took my email address and was supposed to email me a ...
Vodacom offer a special on the Samsung Galaxy s3 LTE. I applied online for this deal on the 11th Jan. The response from the website is that someone from the call centre would contact me shortly. On the 14th Jan, I re-apply for this offer and the website says the same thing, that someone would ...
Its been over a month now, infact almost two months, the network/signal has been very poor and Vodacom doesnt seem bothered by this. Surely this is not the service we signed up for as clients. Its rather annoying ...