Please see previous report re: Vodacom They disconnected my account in october because they were who overbilled me by R4000 for data, i had been arguing and fighting for MONTHS over this and they eventually admitted they were wrong and re-imbursed me for R4000 and re-instated my account ONLY after ...
I went through to the South Coast Mall to change the number 082 312 6446 into my name from my mother's name CA HAMANN. I have tried my utmost to resolve the issues with your customer service department and have received no assistance at all, even rudeness from reception. I want someone in ...
I got a call from Vodacom's upgrade department telling me that i am due for a upgrade. The phone, a brand new Nokia Lumina 920. They deliver the phone right to my front door and that is where the good service came to a grinding halt. Firstly Vodacom how about letting your "Loyal" customer ...
A complaint has been with Vodacom Customer Service since the 19th December 2012. As yet the complaint in it's entirety has not been dealt with. At last correspondence on Sunday 13th January I was informed that the matter would be dealt with within 2 days. We are now 5 days later and still no ...
I JUST HAD IT!!! I HAD A PROBLEM WITH A REFUND I'VE REQUESTED SINCE 28/12/2012. SINCE AUGUST 2012 I'VE MADE PAYMENTS TO A OLD ACCOUNT NOT BEING AWARE VODACOM HAS ALLOCATED A NEW ACCOUNT NUMBER. I'VE HAD A VERY HIGH SHARE OF INCOMPETANT AGENTS TO SPEACK WITH FORM WNS AND MOST OF THEM DONT KNOW HOW ...
I called the call centre on 0821946 where i firstly spoke to a gent (who's name i didn't catch) who wasn't willing to assist me at all, without even asking for my account details he advised me that Vodacom can debit my account out of contract if they want to. After advising him that my contract ...