My cellphone contract expired and instead of letting me know that it has expired in November last year VODACOM chose to rather not remind me but contracted a call centre to hound me very aggresively to sell me a new contract (after my account was reverted back to the original default contract ...
For the past 6 months I have been calling and enquiring at Vodacom and still I get handed from one department to the next, promised to be contacted by vodacom, in an absolutely shocking display of confusion as to the status of a canceled contract and returned merchandise (all done in early ...
I recently decided it was time to get a cellphone contract. I started my employment early last year and have since resisted the urge to take on any clothing accounts, gym contracts and such. I thought that this was responsible and preferable to say the least. But now this effort to stay off the ...
Haiiiii i have posted two complaints regarding my refund. This is the third and the last one, Ive heard enough. Every time when you call them, they always tell you that they don't know. They are now taking advantage I'm done with complaining, I will deal with national ombudsman. ...
Five months ago I had problems with my Blackberry Bold's screen. It made a white screen and when I press the screen on the bottom right it worked, but got tired of strugling so I sent it to my local vodashop and they sent it to the advanced repair centre. About a month later they gave me a new ...
We had our account limit increased to the maximum of R19'000 (for 2 phone numbers and a 3G) a few months ago (written instruction as per customer service) 4 months later they softlocked us when the account reached R12'000 and when we called to ask what's going on we were told it was reduced.By who? ...