I am a very loyal vodacom client for the past 17 years. On the 22th of December I went the iStore in Fourways to activate my old number back on a contract (i was waiting for iPhone5). It took a week for them to get approval, they blamed Vodacom for the delay. I was the one calling the shop, no one ...
I had an issue with my mobile modem, wanted assistance and i waited about an hour all together and no answer. made 3 calls. customer care couldnt help me and even tried to call them and said they are short staffed ...
Staff obviously not trained, you stand in a queue for 30min just to be sent to another vodacom shop as they are not able to assit. bad service and a waste of time. ...
We bought a phone (Samsung Galaxy Pocket) on the 21st of December for my mother as her birthday present. The phone didn't receive nor make calls. We returned the it within 7days and it was booked for Out of box failure. Then they gave us another phone (same model) which gave us the very same ...
I bought a Samsung Cellular phone on Contract last year in mid November at Hi-fi Corporation at the Garden Route Mall in George. After 3 days having the phone i decided to cancell the Contract due to high Extra costs for the Vodacom handset, This particular phone was then cancelled at a Vodacare ...
There is no vodacom network in paarl, my mothers iphone says no service and the internet on my samsung is not working! Vodacom big time!! i will now port to 8ta as they never seem to have a problem!! you vodacom!! hate you guys!! ...