I have been with Vodacom for more than a decade. I have been purchasing 100 mb of data on my phone every month odd for roughly a year now. The 100mb of data would last me for the entire month, I would even get texts from Vodacom that I should use uo the remaining data or I would forfeit the ...
On Saturday afternoon (19/01) I sent an email via the Vodacom website to end my contract and to assist with Porting my number. I expected a response in 48hours. To my suprise I received a response in 2 minutes asking for my ID. I attached my ID and replied. 5 Minutes later I received a confirmation ...
I have a blackberry 9360. i've had it 4 almost 8 months. in the last 2 months i've sent it in for repairs 3 times. The phone first stops recognising the usb port on a pc if u plug it in. then it stops charging altogether and the phone obviously dies. i have been given 2 refurbished phones already. ...
I visited the Vodacom Shop in Somerset Mall today at 11:00 and was assisted by Quanita. I requested to do a sim swap to a smaller sim as I got a new phone I would like to use. Quanita explained to me that their systems are currently offline and that she will do it later and made me fill in a form ...
I have been battling with my daughters cell (it is on my contract) - she dropped the phone and the screen smashed. We sent it in to the repair shop in Eastgate. After awhile, and not having heard a word from them, I called in. I was told they had no record of the cell phone being handed in for ...
Several calls to call centre. Same reaction. Engineers are working on the problem. Ongoing for last three months. Paying for service I am not getting. ...