I renewed my contract in August 2012. I got a brand new Blackberry 9810. Just after a month, the phone lost reception and was freezing constantly and I assumed it was network coverage or something. It kept doing this in all areas. I took it to the service centre in Fourways mall. They did a ...
I PLACED A DISPUTE ON MY BILL IN THE BEGINING OF DECEMBER, REFFERENCE NUMBER S3-SE02C-CIUI4, I WAS TOLD THAT I WILL RECIEVE FEEDBACK IN 14 DAYS, MY CURRENT BILL IS AT R2500 and needs to be paid by 25th, NO ONE HAS PROVIODED ME FEEDBACK AS TO HOW THIS HAPPENED. I AM FURIOUS WITH VODACOM THEY HAVE ...
I opened my Vodacom account in February 2011. I did not have problems until last year February when I went through a tough time work wise. My account was in arrears of R400 from march until May. I then paid into my account but was told that the contract was cancelled and the full oitstanding ...
We bought 8 Blackberry 9360s last year we have booked 3 for repairs already, today i have been calling one call center to another tying to organize to have my phone booked for repairs, until eventually i called the repair Center at Mandela square, i spoke to a lady by the name of Lehlogonolo who ...
After sending my phone in for repairs, which they said might take 2 weeks, i received a response after calling their headoffice to tell me that the phone will cost R6667 to repair. I requested for the phone to be sent back only for them to make a mistake and tell me that they did not put a note on ...
I recently upgraded my contract (regrettably before I found out that there is no Vodacom 3G coverage in my area - I have gone to a Vodashop to look at the 3G coverage in my area and there is NONE!). It is beyond pathetic. It literally is impossible to use my cell phone in my house. This means that ...