On the 11/01/13 I got a call from an Afrizone agent (Siyanda), detailing that vodacom has decided to give me a FREE phone and a voucher as a result of my current contract. No mention of it being a contract was made during the agent's call, the agent just kept referring to my current contract. Only ...
Besides the shocking dropping of call which everyone complains about, I have to phone Vodacom to manually input my voicemail pin in order for me to receive voice messages. I have been a loyal customer for well over 15 years yet the red tape to sort out this problem will no longer be stood for. I ...
I booked my daughter's BlackBerry with a cracked screen in for repairs at Vodacare service centre Centurion. They fixed it at a cost of R1185.00, which I paid seeing that it was our fault that the phone was broken - From when we got the phone back, she has been having problems with the screen - A ...
We have been dealing with Tumi Pooe to resolve a matter that I have complained about in Hello Peter before where Vodacom cancelled a contract without our consent and deleted thousands of minutes that we paid for. Tumi Pooe was in contact with us and has ignored us since January 4th 2013. This is ...
I have 6 x Blackberry's... so i should know if something is not right with one of the phones... i sent 2 x blackberry curves in for repairs... Mimosa mall exhanges 1 unit with a refurbished unit... a week later i noticed both phones are faulty.. the exchanged unit doesnt charge properly and has a ...
I have a Vodacom Contract, through Nashua Mobile, and noticed that i have 434.53MB of Data from December that was carried over to Jan 2013, and expires on 31-01-2013. As i am very careful to only use my data bundle, and not get charged "out-of-bundle" rates, i am a regular visitor to the ...