Yesterday on the 24 January I purchased R10 airtime and transferred it to data bundles and within a seconds my airtime was consumed which was not a problem however today 25 January around 6h30 in the morning I purchase R100 airtime around 6h30 am and within 5 minutes i pressed *111# to purchase ...
Vodacom has deactivated a pre-paid SIM card with airtime on it. Having airtime not only indicates the SIM card is active, but the airtime falls under the CPA requirements for voucher expiry which means Vodacom cannot deactivate the card for a period of three years after the airtime is loaded. ...
Ok guys so here it is. I have been charged for BIS since September even after I upgraded and spoke to numerous agents about switching it off. Every month we go trough the same problem with Emails and nothing ever happens. You charging me for an S3 you see I have an S3 you know I have an S3 but ...
Pathetic service from Vodacom as usual. Been three days since I emailed the copy of ID, pre-mature cancellation doc and proof of payment and the number is still not disconnected. I have been sent from pillar to post by the consultants at Cancellations, they claim they haven't received my documents ...
Called in almost two weeks ago to get assistance to apply for contract online. The lady said she could help me and asked for my details, apparently i applied 5 times for a contract and it got declined (which i never did) so she asked me to send all my FICA details which i did, a few days later i ...
I bought a new sim card from vodacom after my account got de-activated. I had to pay R105 for this sim card, filed in all the relevant documentations and was told it will activate in 7-14 days. After 14 days i went into vodacom GAlleria and asked why it is still not activated. The informed me it ...