I have been having issues with my Vodacom account. i have had to call vodacom day in day out, when speaking to Susan Monaise who is apparently dealing with my query. She has promised to call me back, its been nearly 2weeks and I'm running around trying to get hold of her, but there is always ...
I am such an unhappy customer right now! In Dec a lady from Vodacom Direct phoned, wanted to assist by making my monthly payments less, i listened but i was very irratated with her, at the end of the day, my account is higher and higher last two months, as she never mentioned an amount once, when i ...
I cancelled my Vodacom Topup 135 contract on the 22nd of December 2012 as requested from Vodacom. They instructed me to give a months notice if i no longer need the service. I then phoned on the 22nd of Dec 2012 and cancelled. The lady told me that my account will be debited on the end of December ...
I recently upgraded a cell phone contract and got the Blackberry 9360. Within a couple days we realized the battery does not last longer than 3 hours. We took it in for repairs and it only got a software update. Needless to say the battery had the same problem within 24 hours. We took it in a ...
I went in to open a cell contract on the 29-12-2012 at the vodacom shop in Limpopo and today its the 4thFeb 2013 and nothing has happened. I tried calling them on several occasion during the month of Jan and thier line was always down. I work out of town and could not go in for enquiries. I finally ...
I have been a Vodacom customer for well over 10 years. I moved into a house in Morningside Manor - this is in the middle of JHB northern suburbs, not on a farm somewhere! My house has terrible reception for Vodacom, my wife is with MTN and has no problem with reception at all. After mentioning it ...