On 27 Nov 2012 I received an SMS from VVM (Vodacom's Debt Collection Agency) that Vodacom handed me over for non payment of an account. I immediately contacted and was told that i need to send an affidavit and copy of my ID. Heard nothing from them until 31 Dec when i received another sms stating ...
On the 6th of january after speaking to customers service in regards to my account amounts differing and taking x3 the amount that my set contract is supposed to be, on requiest i send them the mail detailing whats heppening aswell statments and my contract to hopefully get the results faster. so ...
I WENT TO ALBERTON VODACOM TO REPLACE A SIMCARD I REPORTED . I HAD THE FORM FROM BAYPORT INSTRUCTING THEM TO DO A SIMSWAP. I WAS THEN TOLD I HAD TO PAY R63.00 FOR THIS SIMCARD. I HAD NO PROBLEM PAYING THE MONEY. THE SALES LADY THERE TOOK BAYPORTS PAYPERS AND A COPY OF MY ID. AFTER STANDING THERE ...
Morning, On the 15-01-13 I found that someone upgraded my contract with Vodacom with out my knowledge and the person upgraded the contract in Middleburg Mpumalanga on the 20-12-12 while I'm staying in Port Elizabeth I did report it to Vodacom and they said I must do affidavit on the 16-01-13 ...
On 1 Feb I migrated from 1 contract type to another. The new contract type does not automatically include a Data bundle. I logged onto [URL Removed] and activated a data bundle on 1 Feb. I contacted the CC to confirm how long it would take, they said 24 hours. On 2 Feb, 26 hours later, I contacted ...
Since I've upgraded my data contract with Vodacom about a year ago I've had endless problems. The modem was deficient from day one and was replaced by the service provider twice. They denied any complaints from other customers. After that there had been a problem on my account. According to the ...