The previous report on this matter dated 31 January 2013 refers. To date I have had no delivery of the handset or news with regards to my online application. The last call I got from Johannes was on Monday, 04 February where he enquired whether I have cancelled the application since I have spoken ...
After upgrading from a Blackberry contract to an Iphone contract I realised only after 7 months that I was still billed for BIS. Upon phoning the accounts department, I was told that I was suppose to disconnect it myself, something that would have happened if the retail outlet (Tygervalley Vodacom ...
Why am I still incorrectly billed after, phone calls, requested? I will stop my debit order not to go through. I demand for the query I lodged 221 for VODACOM incompetent behaviour to stop and give customer service and resolve this matter. YOu don't have a complaints departement and your ...
It cost me yesterday to go to an internetcafe one block down from my business to submit my clients sars returns because there was again vodocam signal problems. IT IS UNACCEPTABLE. I want to cancel the contract with vodacom. look at my history of complains. It is vodacom data signal problems all ...
To Vodacom.. In Nov 2012 i requested cancellation of month to month My Meg500. Only got cancelled in JAN 2013. Customer Service committed to refund me for My Meg 500 for 2 months on my JAN 203 billing. Due to cut-off it could not be done. I was then assured that Credit will this month for ...
In Oct 2012 I noticed that my "free" minutes were vanishing and I registered a complaint with Clearice who assured me that she will revert to me (ref 018K-KBHT). I have never heard from her since. In the meantime, I notice that still minutes are vanishing. The last was on Wednesday, 6 ...