I have been to Vodacom customer care in Sandton on 16/01 (Keith), spoke to advanced billing (Craig) on 31/01 and visited Vodaworld on 02/02 (Andre) to sort this out, but although Andre was the only one who seemed to listen and be willing to sort it out (he said he would take it to senior ...
Hi, I have a personalised billing on my phone and I have always received my invoice and my personalised itemised billing in my inbox on the 8th of every month. Since January I havent been receiving my invoice and my personalised itemised billing. In January I logged a call for this and I was told ...
Hi. I was previously an existing Vodacom subscriber who had 2 lines on a 24 month contract. When 24 months lapsed I then became a prepaid customer as Vodacom decided to charge me an additional amount for the same contract on a month to month basis - this was not agreeable to me hence I became a ...
I have not gotten my R1000 i had to pay for a brand new phone that a staff member at Vodacon Lakeside had told me i would not have to pay for my phone to be fixed and everytime i send the arean manager a whatsapp message about my money he doesnt respond he just ignores me. the store manager from ...
Have been trying for weeks to cancel a woazaonline website as there was misrepresentation about the costs. Your " contact us " webpage SAYS ERROR 404!!! Confirmed not working at 0821930 Your helpline says I can kiss my R100 goodbye as it cannot be refunded even if I do not want that ...
My phone had blown up when I put it on charge, according to the repairs it was of water damage, I have now knowledge of any time that my phone were wet or that if was in contact with water. They refuse to replace it. I received the phone in end May I since Nov when I toke it back They done what to ...