I ordered a contract upgrade with Vodacom online. The application was done over phone. The first Samsung galaxy note 2 arrived via courier on the 1st of Jan. I was told I can do the sim swap over the phone by the sales person, which after holding on for 45min only to find out that this service is ...
After 3 weeks I got my phone back. RAM delivered the phone to me today. They only replaced the battery and not the phone as promised. I have my old faulty phone back that does not work at all. It has been since 04/01/2013 that I have now been without a phone but I am paying the contract. I will not ...
Our datacard contract is for R149 per month which has not been exceeded ever. This month's invoice was R9443.71. The only response I got from Vodacom is that it was for data usage - which is absolutely impossible. On request on the situation should I want to cancel this contract, I was informed ...
I have called a couple of times and so has my next door neighbor, signal in our area is extremely bad and our calls get dropped after we finally get to hear what people are saying to us over the cellphone!! As I said, I have called a couple of times and no one has come out to install a signal ...
I was a victim of perpetrated on a duplicate sim of mine in the amount of R7500! I informed Vodacom that my sim was missing as soon as i became aware of this massive usage on my second line. They advised me to open a case with SAPS and they would start an investigation on their side. 3 days later ...
On Monday our house was broken into and my Galaxy tab 10.1 was. Me and my husband has the same one on contract with VODACOM but the contracts are on my brother-in-law's name. He phoned you on Tuesday after I received the case nr. to request the blocking and blacklisting of the tablet which was ...