I was misinformed about a contract linked to a laptop. I specifically asked for LTE, but was given the wrong modem and package (top up). The consultant looked bored and uninterested while assisting me. The connection was slow and not according to the fast speed that 4G was supposed to offer. I ...
On Friday the 1st of February I received my Samsung S3 LTE version from Vodacom. Between their repair shop & help line, nobody could get the phone to get service on the network. Eventually after googling the problem I found that many people are having problems getting their LTE/4G phones ...
I upgraded my Vodacom contract via the call centre with the upgrades department and had my phone delivered with a a new sim to me. However only to find out a day later that the Micro sim that was sent to me does not work on my Samsung Galaxy S3 MINI and as they had already cancelled my old sim my ...
After my last report on 17 Sep 2012 vodacom replied (13/10/12) with this msg: Good day, Thank you for taking time to state your query with Vodacom. We have investigated your dispute and have come to a decision that Vodacom will reactivate your line. Thank you for the documents. We need a copy of ...
I took my Apple 4S in for repairs at the Centurion Vodashop, as my mouthpiece stopped working. they send it on for advanced repairs at Vodacoms repair Centre. 7 days since, and it is still being tested for 2 days now. JOB no is 8586230. Charlotte at VodaCANT Customer care could not care less. same ...
Gee, where do I begin? (briefly as im restricted to characters so sorry for the short hand) So I went to change my contract (before Christmas) to a simple top-up. Was told total would be less than Rxpm - WRONG. OBF - Immediate swop- WRONG. Contract effective as of 1st - WRONG (Lost all my hours ...