Wednesday at 11am i called Vodacom Kenilworth Centre to enquire about a sim swop details. The assistant on the phone ensured me i would never be without my number. As the one gets activated the other stops. and it usually takes up to 24 hours to be activated This was NOT the case. On that same day ...
I upgraded my contract with no problems, but they sent me a Sim card with my handset that was too large for the device. I mean really - they should know something like that. I then phoned them and complained and was told they will send me a SIM card, after trying to get me to buy one myself and ...
I phoned Vodacom in December 2013 to cancel my contract that was due to expire in January 2014. One of the very helpful consultants offered me a special deal. I would receive 120 anytime minutes, 300 sms's and 300 500 MB of data anytime. Needless to say when I accepted the offer my nightmare ...
Hi Vodacom Just to let you know, your website is just as useless and un user friendly as the staff that 'work' in your vodashops. Tried doing a transaction on your useless pathetic website that means to me. And i decided to cancel it as I just dont have the time to wait for better days. You ppl ...
WARNING!!! Do not do an upgrade online! I did so in Nov 2013 and had a corrupt employee of Vodacom benefit on my behalf. I am still paying for a phone I never received and yet 2 months later Vodacom cannot resolve this issue. I get shunted from one department to another and cannot deal with this ...
There is a Vodacom deal at Hifi Corporation: get two Blackberry's for R199pm. One Blackberry is then on contract (with BIS activated) and the other is on topup: R49pm. Unfortunately they did not tell us that BIS cannot be activated on the second Blackberry (topup). Even Vodacom could not activate ...