On 22 January 2013, I noticed that Vodacom has taken an amount of R493.91 from my bank, I acted on the matter immediately as this amount took me into arrears with my bank, by calling Vodacom Customer Care. The consultant advised me of making an affidavit by the police station as I have explained to ...
As per fault reference# I3165500/6? : An illegalfraudulent contract was opened, whereby a prepaid number was converted to top-up contract. Upon quering and investigation, it was agreed that the contract was opened without permission from the cell number owner. When the contract was terminated, the ...
I took a matter to the CPA the CPA came back to me and told me that Vodacom said I must bring my phone back to them and then settle the account I agreed to settle the account on only the months I had the phone as I would not pay for PERMANENT MTN settings that had been installed on my phone while ...
I received my Iphone 5 on the 23rd of December after waiting for this phone from my upgrade date of April 2012. I have had endless trouble with the Phone. 60% of my day it says "No Service". I'v done the software upgrades, turned off LTE (so much for Vodacom support). It makes no ...
Hello Peter, I moved in December 2012 at Weltevredenpark, Florida, Johannesburg. At my house and the next door neighbours's house there is no Vodacom signal and at certain places a very weak signal. It is so bad that i can only communicate through sms, because if a call gets through it breaks up so ...
A big thank you to both this gentleman whom went out of their way to see to it that I get a new sim card and it is reactivated with my number that was deleted. Every time when I didn't get joy from Head Office I always go to this branch and all the time I get the best service ever from everyone. I ...