In swapping an excisting SIM card with a newly issued replacement SIM card, Mr King Motlhabane-Vodacom worker was able to "intercept" the RNVs required to complete certain sensitive internet banking transactions. The SIM swap enabled Mr King Motlhabane-VODACOM to intercept RVNs dispatched ...
I have on numerous occasions contacted Vodacom regarding incorrect billing on my account and they have failed to give me any response or feedback. On all occasions they have sent me from one department to the other and no one seems to know who is responsible, it's pretty much like a circus with no ...
Simple complaint: Vodacom charges hideously high rates for data if not in a "bundle". So I buy data bundles. When my data bundle is finished however, my remaining airtime is quickly eaten up by the exorbitant rates. I have sometimes got an SMS from Vodacom warning me that I'm almost out ...
SO AFTER MY PREVIOUS COMPLAINT. ONE CLUELESS PERSON CALLED ME AND SAID THAT HE WILL REFER THE MATTER TO THE CORPORATE DIVISION AND THAT SOMEONE WILL CALL ME TO RESOLVE THE ISSUE INCLUDING THE R100 THAT VODACOM DECIDED TO DEBIT ME EXTRA FOR. TODAY IT'S 17 DAYS INTO THE NEW YEAR AND STILL NO CALL!!! ...
I recently took out a new Vodacom contract and I quickly realised it was a recycled number as I am receiving messages and calls of persons and companies trying to get hold of the previous owner of my new number. I can't believe that Vodacom is recycling numbers. It's really frustrating, are they ...
My father asked me to assist him in buying 3G data as usual like every other month. I have accidentally selected a "month to month" instead of a "once of" bundle. I have phoned the call centre and they said that the reversal will only take place at the end of the month and he ...