I have been attempting to contact Vodacom's cancellations department since yesterday (082 1958) - I remain on hold for quite some time (while listening to 'Gangnam Style' repeatedly) and then the call gets disconnected. As a result I may potentially have to stay on my contract for another two ...
Hi I emailed Vodacom online this afternoon (1 March 2013) and asked few questions regarding Black Berry Internet Service (BIS) been discontinued, and if I take out a cellphone contract will the BIS be honoured? for the 2 year contract or will I have to buy data bundles...? The response to my email ...
We live in Bryanston and in our particular area/house, the Voadacom signal is so bad that more often than not, our phones display "no service". When we do have signal, it is only Edge which makes accessing the web etc, impossible. Calls are dropped regularly as well. I report the issue to ...
On 14 Feb 2013, there was an amount deducted from my account of R599.36. When i phoned the reference (Vodacom) i found out that someone has opened a account on my name. I have made an Avidavit at the police station, and has done everything that they asked me to do. It has now been 16 days, and ...
My contract supposedly started today, however despite trying for the past week to call every single call centre number listed, submitting two web queries and even using their call back service, I am unable to get get hold of any representative of Vodacom. There is no answer on any call centre ...
This complaint is based on Samjoe's since I have exactly the same complaint: I have a contract with Vodacom and have a problem with data management. The data that is carried over is used only after you have depleted all of the current month's data. What happens when they say the data can be carried ...