My Vodacom debit order went off last night (2013-03-01), the invoice I received for the month of Feb stated that it was suppose to be R770 odd, yet VC debited my account with R1653.00. After logging into the website and getting a statement from there the following appears on my account DN714532 - ...
Susan Monaise Executive Client Liaison Officer CEO's Office I have had a billing query where I do not receive a bill or itemised billing and I am charged monthly. Furthermore when I upgraded to Nokia 9300i some years back I was charged BIS?? I had sadly left the query but resurrected it in January. ...
I bought megabytes from Vodacom & they disappeared in a few minutes. I complained & asked what could have caused it & they went on about automatic updates that could have used up those megabytes. I then spoke to Kyle Smith an I.T specialist & he walked off during my complaint. I ...
I went into Autopage to cancel my contract and i was referred to the telephone service. i phoned at the beginning of Feb and I was told that my contract was cancelled and that no further deductions would be made from my bank account. I received no further instructions and was under the impression ...
I've complained so many times via 111, got a 'case number', and a couple of excuses via sms... But this signal issue is costing me a bucketload of money! For what?? Would you pay R12 per litre of petrol if they put water in the tank?! I am in big at work, because I can not be reached when I'm on ...
Hi. At the moment I am very disappointed, frustrated, inconvenienced and harmed as a result of Vodacom's service, or rather, lack of service. My cellphone account was recently transferred from my company to my personal name (i.e., a take-over), but only half the job was done since some of the ...