Vodashop in The Grove Mall really does go the extra mile with regard to excellent service delivery and customer care. A special thanks to Mighail for the excellent and friendly service received. Will never visit another Vodashop again. Vodashop The Grove Mall is the best! ...
In early January, I went to Vodacom Clearwater Mall - and disucssed data bundles with one of their consultants. He informed me of a data bundle special that was R50 p/month less than my current plan (at the time). I asked about the differences, and told it was the same as my current package, also ...
In January i sent my Blackberry Curve 9360 in for repairs. After waiting for well over a month, I was told i was getting a brand new phone and that it was ready for collection. When I received the phone it was REFURBISHED which is not what i was told. After following up i was told that sending a ...
I went on the Vodacom website on Saturday 1 December 2012 to upgrade my cellphone contract. I thought wow this is a very nice service that Vodacom offers it's customers, if only!! As soon as I did the upgrade on the internet, I received a notification confirming that they will process my upgrade. ...
Everyone at vodacom has a defferent thing to say about upgrading my contract, at first 'yes sir you can upgrade just please wait till next month' then nope you need to wait a year, this company needs to get there staff on the same page and give me a straight answe ...
I have been in an ongoing battle with Vodacom regarding my confidentiality agreement, and protection of privacy since October 2012. i discovered that for some reason unbeknown to me, Vodacom has drawn 6 months statements of my account, in mid 2012, without my consent. i laid a complaint to the call ...