Vodacom
VODACOM JAS NOT YET FIXED DESPITE 5 WEEKS'COMPLAIN

Hi. I have been complaining since 2 Feb: see message below:
Thank you for contacting Vodacom Customer Care. Please rate us on the service you received on a scale of 1 to 5 (1 = Poor; 5 = Excellent). Reply STOP to opt out of campaign messages. SMS is FREE!

And this was dated 26 Feb. Message from Vodacom: Please be advised that the network problem is currently been investigated. Thank you for your patience.
Kind regards, Vodacom Customer Care Allan Harck
Some ref nos (they keep on giving ref nos and calling once a week to say they're working on it.
S3-SHD29-9VQSP
Your reference number is: 00145a8K0BPJ2A5G