Hi again Vodacom, To date, I am still pulling my hair out over your network issues. My calls still take a few attempts before i get through, they still drop after a minute or so and I'm still more than willing to switch to another SP. The only thing holding me back is my contract which expires in ...
I have supported Vodacom for 14 years, but today... I'm on a talk1000 package with a data bundle of 250Mb. On 05/03/13 at 1:40 in the morning I received an SMS stating that I still have 118Mb available.By 4:42 I received an SMS stating that my bundle was depleted and that out-of-bundle rates apply. ...
Great Service offered by the Customer Care branch at Greenacres. Our laptop was going to take a while and they were so kind to offer us 2 Coffee voucher to have coffee at Mojo while we wait. I think it's a great personal touch to customer service. Great Job! Rozario was very helpful and it's very ...
I am amazed at how Vodacom are happy to sign up multiple contracts with you but will not cancel them and acknowledge your request for cancellation. I am a 14 year customer on 1 number and have had multiple contracts inbetween. I am trying to cancel 2 other contracts and faxed the cancellations ...
I ordered the new Samsung Galaxy Note 10.1 LTE (N8020) and received the unit on Monday. The unit frequently loose connection with the networks if connected on gsm and/or wifi. I called vodacom but was given the aftersales service number 0821945 to call. I called this number at 11h56 and requested a ...
I've been a customer of Vodacom for many years however the last year I've only struggled with incompetent call centre staff and wanted to move to a new network where I will get better service. I was looking at other service providers and noticed that the vodacom shop at mall@redds wasn't as busy as ...