My contract ended on 4th of March 2013, I called in on the 6th of March 2013 to cancel the contract as nobody from Vodacom informed me. After a heated conversation with the call centre agent at cancellations, my contract was cancelled. My joy was short lived as I contacted them to find out whether ...
Vodacom has deleted my simcard without informing me my account is in arrears but i have been paying every single month since i switched to Elite mobile September 2012 i loaded them on my internet banking and September payment was received, how can they get September payment and no other payments as ...
I was sold an inferior charger/usb cable with a VodaTablet through a Vodacom contract (7/2012). I went to the store, phoned them, sent emails, called Customer Care and a senior regional representative (Moses) without any success during 01-03/2013. Only now they want to provide a replacement cable ...
I got a contract from Vodacom a few days ago and i was very excited to get a new phone. Unfortunately the phone was defective and took at back. The policy states that i will receive a new phone within 7 days of bringing back the phone. Today is the 10th day and still no phone. I was informed that i ...
I received a call on 5 March from Vodacom Direct. I entered into an agreement for a samsung galaxy S3 and a samsung tablet - I was informed that they would be delivered to me by the following Tuesday. I have still not received them. When I called to complain I am fobbed off with excuses and no ...
I have had the displeasure of having to wait now for TWO items to arrive in stock at the cresta branch! First issue was when i signed up for my samsung tablet (vodacom 4 u branch). there were no SD cards available - i waited over a month for this to arrive due to "supplier issues". they ...