Dear Vodacom, I requested an upgrade for a new phone on the 03rd of March (order number U468728 and quotation number 7375954) to be couriered to the addressed i gave online which clearly states that I should expect delivery within t 3 to 5 days after placing the order. Today it is the 18th March, ...
Vodacom, through their completely erratic and unreliable service ensure that important calls dont get through. I run an anti poaching operation and need to be in contact with my crew at all times. Given that I live in a 100% cell coverage area, I am dumbfounded by the regularity with which my ...
After all the complaints around old Blackberry models I trusted Vodacom I am paying R549 P/M for a brand new broken phone. now you decide; Is that good Customer Service & Product Support? ...
On the 27th Feb 2013, I took my phone in for repairs as it just wouldn't switch on. I then received a refurbished phone on the 7th March 2013 and had to return that same phone on the 8th March 2013 due to it freezing after a few minutes of being switched on. I then received another refurbished ...
I have been using Vodacom 3G for years now for gaming at home. I know it's not ideal, but it was adequate until late last week. My ping suddenly dropped from aroung 120ms to about 350ms making it impossible to game online. Several calls to technical support have come to nought and 3 e-mails to ...
Got a contract - 6 years ago for my then wife on my name. Got devoreced in aug 2011. I tried several times to transfer this acc to her name but she did not comit from her side. Now she is bankropt and i'm stuck with a arears amound of R3900! The acc was manage and paid by her for 4 years and no one ...