I received an sms that Vodacom will be suspending my services because of an unpaid account, I immediately called customer care as I know my account is paid and up to date. I was told that a bill for May in 2012 (one year ago!!) was not paid, but my account says "paid in full"/amount ...
On the 27/02/2013 I bought a battery for R299.99 for my 9800 blackberry phone, when I tried to charge the phone the battery wasn't charging, I tried with a number of chargers and still it didn't work. I took the battery back and they told me they don;t refund but do exchanges so I should come back ...
My phone started giving me problems on the 20 February 2013 by just switching off spontaneously whereby I would then take out the battery and sim card and then restart the phone. This did not help at all, but I later realized that whenever I keep the phone on charge, it would work perfectly fine. I ...
Last week i reported that after 8 at night Vodacom keeps on cutting the line phoning home and the souns is like speaking into a tin. I phoned Vodacom on friday and promised that a technician will phone me within 48 hours. Until now nobody has phoned me and the same story happened last night again. ...
Writing on behalf of my mother, Vodacom contract customer for last few years. Phoned by Vodacom Sales agent on upgrade of her contract with detail of lower cost contract. My Mother did not understand that this did not entail a handset etc (there are contracts cheaper than the deal the dumped on her ...
I have given the Vodacom shop at Meyersdal so much business. I went to order 2 micro sims yesterday on contract and was told again the systems were down. After signing the contracts and Sharon promising to call me, which she did not, I returned today to collect the cards. I run my own business and ...