Hello Peter I registered a complaint with you online 15 March, i took my phone into Vodacom Tygervalley 16 March and received that same day 2 job numbers on my phone: 8696827/8696746 I received Monday a response on Hello Peter and responded as per Vodacom's instruction to email Escalations my job ...
I'm sooo fedap with this service. I have all the blackberries on the market and all are equally pathetic!!! I bought July 2012 a new berry bold only to discover that he was not working properly and then come DECEMBER 2012 got a new blackberry bold contract!!! (since by the saleslady its the best ...
I have complained about the K3772-Z model before. Vodacom phoned me once during working hours when i am unable to answer. Now I am still struggling with this device and I am sick of it. This device is obviously a failure, I need a new device, not for someone to call me and tell me to unplug it and ...
I took my Samsung to Vodacom Repairs Sandton to have the screen fixed on a Saturday and was told the phone will be fixed and ready for collection the following Tuesday. I was told how much it will cost and I accepted the quote. I then received a call from the call centre on the Monday informing me ...
On the 10th day of receiving my new cell phone on contract that is insured-the phone blacked out and would not respond. I returned it to vodacare who kept the phone for 2 weeks. On return of the phone I was informed that there is no problem with it. I was advised that I should have returned it ...
Sat, 16 Feb 2013, upgraded 1 of our cell contracts at Vodacom Hemmingways in EL. When we signed the upgrade form, the sales person indicated that shld the phone give us any problems within the 1st 7 days they will replace the phone with a new phone "sealed in a box". Arrived home, charged ...