In July 2011 I upgraded and selected Apple iPhone 4 - on 7.03.2012 the phone 'died', I handed it into Vodacom Longbeach Mall who sent it Vodacare in Green Point who sent it JHB - I was advised that the handset was not repairable and was sent a new replacement iPhone 4 on 19.03.2012 (a 3 week ...
Last week Tuesday I ordered an iPhone 5 on my existing cellphone contract with Vodacom. My order was approved and I was told the new phone would be delivered to me within 3 - 5 working days. It has now been 6 working days and still the phone has not been delivered. When I try calling the sales call ...
Good Day, This is my 4th msg toe Vodacom through Hello Peter, and my 4th time complainig & nothing gets done about this... my phn Blackberry 9380 touch screen curve has been in for repairs now for the 5th of 6th time! Still has the same problem, and everytime they tell me book it in for ...
My nightmare began when I took my phone in for repairs. A Cellsure consultant advised to go to Vodaworld where a rep would sort out claim & I'd get a replacement immediately. I went in next day, told I needed to wait for SMS to inform me I could collect phone. However, consultant got ...
My Blackberry contract with Vodacom expired in August last year. I upgraded to an Iphone and from August 2012 to February 2013 Vodacom continued to charge me for the Blackberry. This is blatant and. I raised the issue more than 3 weeks ago and they promised to refund me the money which they had ...
I have a blackberry contract with BIS however I have now received a bill with data usage. I called the service centre on 20/03 at 7:34 am and was informed that bis does not include downloads or streaming which I understand as I have been using a blackberry for the last 4 years. I have never ...