In December 2012 my internet contract was up for renewal. A consultant gave me a call to offer a renewal. The policy the person offered me was lower than what I was initially paying. When I asked whats the catch I was told there wasn't any. I insisted for terms and conditions and was told that they ...
After several calls to Vodacom my request and complaint regarding internet connection has still not been resolved after 3 weeks. Although they have contacted me once I had to phone back every time to find out what they are doing and was referred finally to a website where I do not understand ...
On the 20th I phoned Vodacom replying on a sms requesting to phone them if i cannot pay my account by today to make an arrangement. I phone them, made a payment arrangement confirming with the lady to pay the 26th of March my account. The whole conversation was recorded, i was told. Not 5 hours ...
I buy approximately R1000 / month in data bundles from Vodacom for use with my phone and my 3G connectivity. A few months ago I started getting blocked from certain sites, not even adult sites (Which I might understand) but sites I need access to in my career as an independent IT Consultant. I ...
I have faxed and phoned Vodacom regarding my complaint with no reply whatsoever. Worst service I have ever received!!! The cellphone numbers: 082 727 9083 and 082 727 8552 were BOTH SIMULTANEOUSLY cancelled on 2 November 2012. The call was recorded and I was informed thereof. I specifically ...
In the last 3 days i have been to 3 different vodacom shops looking for a micro simcard, surprising enough each shop sells these at a different price shop 1- R20, Shop 2- R63 and Shop 3 R105, come on are these all vodacom products or is every shop in on making a quick buck??? Vodacom this is ...