I asked for a data transfer from my old blackberry to my update in January at the Vodacom Shop. Not only did they fail to tell me that I could simply call in to Vodacare and have the transfer done (which would have saved me much time AND I would not have been charged) but when the phone turned out ...
I have applied for the contract an it was approved but not activated immediately bacause i had to wait for month end deduction. i made an arragement with the consultant (James) to come back. i called yersterday morning to check if everything was still ok an i was told that i can come an collect the ...
On the first of April, I bought BBz10 on contract. I was told to wait for connection which will take 24hrs max. Today is the 3rd of April I am still waiting. Its so sad to have a phone that you cannot use. Voda you need to up your game. :( ...
What is the point of a customer care if no one is going to answer?? I bet the answer to this query will be: sorry we experienced high call volumes. This is now the third time I am phoning Vodacom Customer care to find out about roaming and I am still waiting for someone to answer (it has been 10 ...
I feel that I was violated and Vodacom is an accomplice to the that is being performed by Smart Call Technology Solutions. I never subscribed with the "Smart Call Technology Solutions" but they have been deducting R3 per day from my airtime each and every time I recharge. I am not ...
On the 28th March 2013, I have converted my 10 year old Vodacom prepaid number to contract... since then I could not receive calls nor messages with the error "The number you have dialled does not exist", but only make outgoing calls and messages. I have logged multiple requests, called ...