AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Darn, I got a contract | #89311

Vodacom
Darn, I got a contract

Having been with vodacom for many years on pay as you go, I finally decided to get a contract, and this way get a new phone. Samsung pocket. Since November 2012 I am still waiting to use the phone effeciently. I have stood in the long cues at the vodacom repairs 5 times. I have had to top up on my airtime due to my phone calls to vodacom repairs. Each time I bring the accessories to the shop, I get told they don't need them, on my 2nd last call to find out where my phone is, I get told they are waiting for the accessories. After dropping them, I am told to phone (again for my account) Tuesday. Then I get told again to phone Friday. Where is the end to this, and when can I actually use an operational phone??? I am waiting for this contract to end, so, I can sign up with other...

Date:

Company: Vodacom

Country: South Africa   City: Cresta

Category: Telecommunications

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