I have a number of cell phone contracts with Vodacom for telephone services and 3G access for my children and ex wife. My daughters 3G contract expired in February 2013 (cell phone number 071 684 0256) or so I was told by the Vodacom "customer care" center at Gateway in Umhlanga back in ...
I WENT TO VODACOM TO ENQUIRE WHEN MY NEXT UPGRADE IS AVAILABLE AND VICTORIA TOLD ME BECAUSE I HAVE A HIGH AIRTIME USAGE I CAN UPGRADE IMMEDIATLY. I CONTINUOUSLY ASKED IF THERE ARE ANY OTHER COST PAYABLE AND SHE SAID MORE THAN ONCE, NO. I ONLY PAY THE R150 UPGRADE FEE AND THAT IS IT. I PAID THE ...
Vodacom offers a "great" online upgrade service where they will deliver your phone to your door... or so I thought. I placed my order with them, spoke to an agent over the phone and despite giving him my address 3 times he still got it wrong. On receipt of the confirmation email, I sent ...
I received my brandnew Blackberry 9790 from Randfontein branch 16/03/2013. The phone started giving problems on 04/04/2013, this phone was taken back, only 3 weeks later - and parts had to be replaced... apparently they had to install a new antenna... which took 3 weeks. I was advised that I could ...
I just loaded a 100 Meg's of data and its all finished in about an hour, I have not download or been browsing the Internet and Vodacom have taken all my data. The only application I have running is what's app! Tried calling the call center and the useless agents offer no assistance. This isn't the ...
We upgraded our cell phone contract to an iphone 5. When we asked the sales person by the name of Shannon what size my current iphone 4 was, she said it was a 16 gig. This suited us as the new phone was also a 16 gig. When taking the phone to Vodacom to transfer the information, the information ...